How We Set Up Your IVR To Meet Your Needs.

An IVR(Interactive Voice Response), is a phone system that use's pre-recorded menu options to guide callers through a series of choices. First off we curate your practices custom IVR, then we connect it to a number that will replace your existing business cell. After that your IVR system will be live, it will be integrated with your SMS automations and able to handle multiple calls 24/7.

Forward Calls to Your Front Desk Seamlessly.

Your IVR will also give callers the option to speak directly with your front desk if they need to. Your IVR does this by simply forwarding the call to your front desk. This allows your practice to save time on your end and your callers end.

With round-the-clock operation, IVRs help improve customer satisfaction scores by 20–30%...

- Gartner Research

Allow Patients to Book and Reschedule Appointments All On The Phone.

Your IVR will be special due to the fact that we integrate it with your SMS automations. That being said one of your menu options will prompt callers to input their mobile numbers to receive a booking or rescheduling link.(We curate both of these for you). When they book an appointment your CRM will capture the leads information so that your practice can send out bulk SMS updates, and your other automations can function seamlessly.

Quick and Easy Google Review Automation.

Along side the other features, your IVR leverage's your SMS automations even further by prompting callers to leave google reviews, AND sending them a review link if they choose to do so via the IVR. This significantly boosts the amount of reviews your practice receives by making leaving a review easy, and accessible to callers.

Upgrade Your Practice with your custom IVR.

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